Desktop Alerts version 4.4 has been released which will include Customer Survey and Personal Messaging capabilities. Clients will be able to create and manage the surveys from "Alert Surveys" page in "Alert" section of members area. Clients will be able to view all the individual as well as summary Survey Responses and Results.
Personal Message page which will allow campaign owners to send message to just few selected customers will also be added soon to the client members area.
This version is not compatible with older versions like 4.20 or older, so users will have to uninstall older version and then install newer version 4.40.