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Alerts Rating and Reply Options available

PostPosted: Thu Mar 15, 2012 7:52 am
by deepika
For our clients who want their customers to provide feedback in form of ratings (excellent / average / poor) and comments , we have created the application will show Reply button on each Alert and also on Alert Logs.
All ratings and comments will be kept confidential and will only be available for Alert Group owners in the members area.

Desktop Alerts application v.4.9 comes with lots of different module combinations.

1) Basic Alert System + Snooze + Reminders + Reply (default)
2) Basic Alert System + Snooze + Reply
3) Basic Alert System + Reminders + Reply
4) Basic Alert System + Reply only
5) Basic Alert System only

Clients can request any of these combinations via Help desk and their applications will be recompiled accordingly.