http://www.alertsdesktop.com Desktop Alert and Mobile Alert Software by Business-Alerts.com offers a Instant and Secure communication channel between a business and its customer. en-ud 2/6/2009 10:08:38 AM Copyright: (C) BusinessAlerts 15Free shared iPhone app v.1.1 is now available to all the active Alert Group Owners. This should enable all the end users to get alerts on their iPhone instead of Desktop PC. Link to iPhone app would be available on the Alert Group page or Users can simply search for "BusinessAlert" app by "Sangra Net Technologies" in iTunes App Store and install it on their iPhone. After installation, users can login in the app using their Registered Email and Password and they will start receiving the alerts from the alert group.http://www.alertsdesktop.com/forum/viewtopic.php?f=29&t=167Free shared iPhone app v.1.1 is now available to all the active Alert Group Owners. This should enable all the end users to get alerts on their iPhone instead of Desktop PC. Link to iPhone app would be available on the Alert Group page or Users can simply search for "BusinessAlert" app by "Sangra Net Technologies" in iTunes App Store and install it on their iPhone. After installation, users can login in the app using their Registered Email and Password and they will start receiving the alerts from the alert group.http://www.alertsdesktop.com/forum/viewtopic.php?f=2&t=1661. You will need an iPhone app in the Apple App Store which your subscribers can install and get your alerts. For this please get in touch with the Help Desk who will get all the information required and proceed to develop the app and submit it for approval to the App Store. 2. Charges for development of Custom App starts from $250 onwards depending upon features required and time required for development and submission. You will be provided exact quote before commencing development. 3. Apple takes few weeks to review the app before it decides to accept it or suggest changes. So please take a time period of 2-4 weeks for final app launch. 4. iPhone app will behave the same way as the Desktop App as far as sending of alerts is concerned. However, iPhone subscribers will be showed separately with iPhone marker on the Alert Group Members page.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1651. Firstly you need to find out the name of your Alert Service provider app on the Apple App Store, search on App Store and install it on your iPhone / iPad. 2. If you have the Desktop Alert Subscription with your Alert provider, you can use that subscription credentials in your iPhone app as well but remember that only One Device will get the alert at one time. To do that, just click on Register/Login button on main screen and enter your registered email and password to activate your app. 3. Alternatively, you can register for new account from within the iPhone app itself. Just click the Register/Login button on main screen and then Register button, fill up the form and submit. 4. For Real Time Alert Notifications, you can purchase Premium mode from within the app by clicking on the Premium button on main screen and completing the subscription payment. Subscription charges can vary with each service provider and you can see the exact charges in the app itself. 5. In Basic mode (free), there are no Instant Alert Notifications rather you have to click the Refresh button on Alerts Screen to fetch the new alerts. 6. Please see the Help screen in the app for the exact info on all the options.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=164No Limits whatsoever are there. Charges are per Subscriber and not per email.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1631. Standard Email Subscription charges are $0.1 / Active Subscriber / Month. 2. Premium Email Subscription charges are $0.5 / Active Subscriber / Month.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=162For 99.99% delivery, you can choose "Premium Route" for any Email Subscription. To do that, go to Alert Group Members page and click on the Email subscription which you want to upgrade. On Alert Group Members Details page you will see Premium Route (Yes / No), select Yes and Update the Subscription. All Future emails to that subscription will be routed via Premium Servers which ensure highest possible delivery rates.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1611. Firstly you will need to add the subscriber email address to the Alert Group on the Alert Group Members page. You can add Email subscription alone or in combination with Desktop Subscription. 2. To send Email Alert, make sure to check the Email checkbox in Delivery Modes on Send Alerts page. Then your alert will be sent as Email also to all the Email subscribers. 3. For any problems in delivery of emails, please refer to the "Email FAQs for Alert End Users"http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=160Each SMS can cost different amount depending upon Region, Network, Subscription plan etc. We only know the exact charges after sending it and we deduct those charges from your pre-paid sms credits balance. On the average, each international sms cost anywhere between 8-12 cents. You can check the specific costs at this page.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=159SMS delivery is all across the globe and most of the cell phones can receive our SMS. But you can check the specific coverage at this page.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1581. Firstly, add the Cell Phone number to which you want to send the sms alerts to the Alert Group Members page. You can add a new subscriber for SMS only subscription or add the cell phone number to existing member. Proper format for cell phone no in alert system is country code followed by full cell phone number without any prefix like + or 0 or any spaces e.g. If country code is 1 (US) and area code is 773 (Chicago) and cell no is 338-7786, then the number you enter in alert system is 17733387786 2. Add SMS Credits to your account. SMS works on pre-paid SMS credit system where you buy the SMS credits in advance and balance goes on reducing as and when the sms are actually sent. You can buy SMS credits from Buy SMS page in Account section of Members area.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1571. You will need an Android app in the Google Play Store which your subscribers can install and get your alerts. For this please get in touch with the Help Desk who will get all the information required and proceed to develop the app and submit it for approval to the App Store. 2. Charges for development of Custom App starts from $99 onwards depending upon features required and time required for development and submission. You will be provided exact quote before commencing development. 3. Approx. time period for development and app launch is 3-4 days. 4. Android app will behave the same way as the Desktop App as far as sending of alerts is concerned. However, Android subscribers will be showed separately with Android marker on the Alert Group Members page.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=1561. Firstly you need to find out the name of your Alert Service provider app on the Google Play Store, search on App Store and install it on your Android Phone / Tablet. 2. If you have the Desktop Alert Subscription with your Alert provider, you can use that subscription credentials in your Android app as well but remember that only One Device will get the alert at one time. To do that, just enter your registered email and password to activate your app. 3. Otherwise you can click the Register link on Activate screen and create your New Account to use with the Android app. 4. Please see the Help screen in the app for the exact info on all the options.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=155iPhone app v.2 is now available for deployment for our alert groups. Main features in this version are - Completely New User Interface. New UI uses Tabs to show the various screens like Account, Alerts, Help etc. thus making it easy for users to navigate. - Addition of Account details and Renew button. Now users will be able to see exactly what they are subscribed to, when is the expiry and they have option to Renew in advance if need be. - Better Alert Fetching Mechanism. New Alert Fetching algorithms will improve delivery of alerts as well as the speed. Memory consumption has also been optimized. - Person Messaging added. Now Alert Group owners can send Personal Message to any iPhone / iPad which will be shown in the special area in front of the app. This will ensure optimal visibility and experience.http://www.alertsdesktop.com/forum/viewtopic.php?f=29&t=154Desktop Alerts application version 4.95 is now available. Main updates in this version are - Forgot Password feature added in the application itself apart from previously available at the site. This will help users who are confused about what to enter in the form or simply forgot their password. - Addition of "App Already Running in the system tray.." message when user tries to run the app when app is already running. This will solve many users confusion who think that their app is not running while the app icon is hidden in the collapsed system tray and they keep clicking the app link on the desktop to run it. - Addition of "App Offline" message when Internet is not available or something is blocking the app from accessing it. This will help the users to see if the app is able to access internet or something like firewall is blocking it.http://www.alertsdesktop.com/forum/viewtopic.php?f=2&t=153New Android App v.1.3 is now available for deployment for our Business Alerts clients. This version uses Google Cloud Messaging (GCM) which greatly decreases the memory consumption by more than 60% by the App. This is a must have upgrade for the older versions from 1.0 to 1.2 There are many other User Interface improvements like better help, better logging features and better stability. Interested members can contact help desk to create and upgrade their apps.http://www.alertsdesktop.com/forum/viewtopic.php?f=2&t=152New Android App v.1.3 is now available for deployment for our Business Alerts clients. This version uses Google Cloud Messaging (GCM) which greatly decreases the memory consumption by more than 60% by the App. This is a must have upgrade for the older versions from 1.0 to 1.2 There are many other User Interface improvements like better help, better logging features and better stability. Interested members can contact help desk to create and upgrade their apps.http://www.alertsdesktop.com/forum/viewtopic.php?f=28&t=151New iPhone App is now available for the Business Alerts members. This App will work on all current iPhone models like iPhone 5, iPhone 4, iPhone 4S and iPhone 3GS . Besides it will also work on iPad and iPad2 in 2X mode. Interested members can get in touch with the support staff who will then guide them through the whole process of creation of the app and its final submission in App Store.http://www.alertsdesktop.com/forum/viewtopic.php?f=2&t=150New iPhone App is now available for the Business Alerts members. This App will work on all current iPhone models like iPhone 5, iPhone 4, iPhone 4S and iPhone 3GS . Besides it will also work on iPad and iPad2 in 2X mode. Interested members can get in touch with the support staff who will then guide them through the whole process of creation of the app and its final submission in App Store.http://www.alertsdesktop.com/forum/viewtopic.php?f=29&t=149Desktop Alerts application version 4.94 is now available. Main updates in this version are - Fixing of Timer issues which caused program exits in some cases. - Customization of the maximum display time of Alerts even when Auto Close is Off.http://www.alertsdesktop.com/forum/viewtopic.php?f=2&t=148The possible reasons for non-delivery are 1) Invalid / Expired Email Subscription Please login and check whether email address is valid and subscription has not expired. 2) Email in SPAM folder Many times emails land up in spam nets or junk folders. Every user wanting to receive the Email alerts must add alertsdesktop.com and business-alerts.com to their white lists so that incoming email alerts are not directed to spam / junk folder. Each alert email has an Unsubscribe link at the bottom which immediately stops delivery to that email address. So, there is no possibility of sending SPAM using alerts channel. 3) Ensure adequate time for delivery Unlike Desktop Alerts, Email Alerts are not instantaneous or fast, they take time to be sent and time to be received. So, clients must not rely on them for fast and accurate delivery, rather they should be taken a second line of action in case user can not access its desktop but can access its email. Please use longer Alert Expiry times so that while sending email alerts to a long queue of email addresses, alert doesn't get expired midway.http://www.alertsdesktop.com/forum/viewtopic.php?f=36&t=147Invalid Installation usually means that Installer wasn't able to write configuration to Windows Registry. Usually this happens due to insufficient permissions for the user account which is trying to install. You can try these steps - Check if program is running from system tray icon and if it is running, close it by right clicking on it and selecting Exit. - Uninstall / Remove the program - Login as Administrator - Reinstall the program and reactivate ithttp://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=146Yes, starting with version 4.9 , we have introduced the "Alert Reply & Rating Feature" as an option for the interested Alert Group Owners. In this feature, there is an button called "Reply" available on both the Alert Window and the Log Window. This button opens up a new window to Rate the Alert as Excellent / Average or Poor along with the Comments. These ratings and comments are available only to the Alert Group owner in its members area on "Active / Expired Alerts" pages.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=145Things to check are 1) Cell Phone number not in proper format. Proper format for cell phone no in alert system is country code followed by full cell phone number without any prefix like + or 0 or any spaces e.g. If country code is 1 (US) and area code is 773 (Chicago) and cell no is 338-7786, then the number you enter in alert system is 17733387786 2) Cell phone network / carrier not allowing incoming sms Some cell phone operators restrict incoming sms to certain tariff plans only. So, in case you are not receiving the sms alerts, please check with your operator / carrier if you can receive international sms 3) Mobile number in Do not call / Do not text registry Some cell phone operators in some countries have to abide by the Do not Call / Text registries. So, in case your number is in any such registry, sms delivery can fail.http://www.alertsdesktop.com/forum/viewtopic.php?f=35&t=144When any member alert subscription expires, that member will receive a short message on its desktop that its application copy has expired and it can contact the Alert Group Owner for renewing the subscription if required. No alert message will be served to the member whose subscription has expired. If Alert Group Owner renews the subscription after its expiry, member will have to activate the application again by entering its credentials (email and password). But if Alert Group Owner renews the subscription before its expiry, member won't be required to take any action. Application will continue working as before in this case. Please note that if Alert Group Owner has selected "Expires: No" while creating the member subscription, then the application won't expire till Owner itself expires / deletes it manually.http://www.alertsdesktop.com/forum/viewtopic.php?f=34&t=143